Hosted 3CX Phone System

Eliminate the cost of an onsite phone system with our Hosted 3CX Phone System solutions. Hosted in our state of the art hosting environment, we take all stress out of managing your phone system and allow you to focus on your customers. With a firm understanding of E911 requirements for multi-line telephone systems and multiple location requirements, we are well-positioned to support the most complex implementations. Allow your employee’s to always be connected and reachable. We can give you the flexibility to manage your own users, call flows and extensions or simply open a support ticket and we will make the changes for you and it’s all backed by 24/7 Support, managing your phone system has never been easier.

Looking for an on premises solution? Check out other options.

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IN THE CLOUD

Hosted in our secure and robust hosting environment we manage every aspect of your 3CX Phone System. The hosted environment is fully managed by our internal staff so we can quickly respond to and resolve any issues.

FINANCIALLY BACKED SLA

Scale-able, redundant, and built for the cloud. A financially backed SLA guarantees your Hosted 3CX Phone System is available when you need it. If you want to try before you buy we can set you up with a no-obligation demo.

You get the same 3CX Phone System

Our Hosted 3CX Phone System has all of the same features and capability as an on-premise install, it’s just hosted in our data center and all core functions are managed internally by us. You have the option to lease the 3CX license from us, purchase your own 3CX license, or even bring the license with you.

Your 3CX install will follow internally developed best practices and we include one uptime monitor with every instance, this way you know if there is a connectivity issue with your phone system. We also perform and manage daily backups and snapshots. If your system has 16 or fewer simultaneous calls we send you an SBC device at no charge. This simplifies connecting your phones at your office to your PBX.

Bring your own SIP Trunk

Even with our hosted phone system, we think you should be in control of your telecom costs. 3CX is licensed by the simultaneous call so why should you pay per user and for minutes you might not need. We recommend Twilio Elastic SIP Trunks, but you are welcome to bring any supported SIP Trunk provider and we will perform the setup.

Bring your own phones

If you already have IP Phones and just want us to host the phone system, that’s OK with us. Just send support a list of equipment you want to use so we can verify compatibility ahead of time. You can also find a list of “supported” devices HERE, but don’t let the list of supported devices get you down if you don’t see your equipment listed. We might still be able to use your equipment even if it’s not listed. If you need phones, we have a bunch to choose from here.

Get a quote

Ready to get started? We will prepare a personalized, no-obligation, quote to see if our offering is a good fit.

Learn More about 3CX

Not yet ready and need more info about 3CX Phone System?

3CX Features

3CX is licensed by Edition and Simultaneous Calls. Below is a comparison or what is included with each edition. Currently, ALL 3CX Standard editions are FREE for 1-year, regardless of the simultaneous calls.

Core PBX Features

Standard PRO Enterprise
Extensions Unlimited Unlimited Unlimited
Import / Export Extensions via CSV X X X
SIP Trunks / Gateways Support
X X X
Call Routing by DID & CID (DDI) X X X
Extensive Codec Support X X X
Receive Voice Mail via Email X X X
Calling Line Identification Presentation (CLIP) X X X
Call Transfers (Blind & Attendant) X X X
Calling Line Identification Restriction (CLIR) X X X
Call Forward on Busy (CFB) X X X
Call Forward on No Answer (CFU) X X X
Hold (CW) incl. Custom Music on Hold X X X
Intercom / Paging X X X
Call Parking / Pickup X X X
Busy Lamp Field (BLF) X X X
Real Time System Status X X X
Easy Backup and Restore (incl. Scheduled Backup) X X X
VMware / Hyper-V / KVM Compatibility X X X
Amazon, Google Cloud, Microsoft Azure X X X
3CX SBC Connectivity X X X
Voicemail X X X
Voicemail Transcription X X
Custom FQDN X X
Custom SMTP Server X X

Office Productivity

Standard PRO Enterprise
Sennheiser Headset Integration X X X
Auto Attendant / Digital Receptionist X X X
Ring Extension & Mobile Simultaneously X X X
Integrated Fax Server (Central and per User) X X X
Supported SIP Phones Integration X X X
Manage IP Phones Network Wide X X X
Automatic Plug & Play Phone Provisioning X X X
3CX Apps: Windows and Web Client, iOS, Android X X X
Directory (Company & Private Phonebook) X X X
Sync with Office 365 (Users’ Phonebook) X X
Call Query against DB & CRM X X
Hotel PBX Features incl. Fidelio Certified and Mitel Compatible X X
Web Conference Dial-In X X
Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record) 25 Participants* 100 Participants* 250 Participants*
*Max number of participants per 3CX Instance.

Call Center Features

Standard PRO Enterprise
Call Logging X X X
Click2Call Browser Extension X X X
Click2Talk X X X
Click2Meet X X X
Website Live Chat and Talk X X X
Call Queue Group Rights Management X X
CRM Integration X X
Sync with Office 365 (Azure AD) X X
Call Queuing X X
Real Time Statistics & Monitoring X X
Supervisor Agent Status Override X X
SLA Alerting X X
Switchboard X X
Wallboard X X
Callback X X
Call & Queue Reporting X X
Call Recording Transcription and Search X X
Barge In / Listen In / Whisper X X
See Group Recordings X X

Enterprise Features

Standard PRO Enterprise
Call Flow Designer X X
Hot Desking X X
Scheduled Restore X X
Connect Remote Offices (Bridges) X X
Call Recording Restrictions (Start/Stop) X
Skill based Routing X
Customize IP Phone Logo X
Inbuilt Failover X
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